Non-Aggressive Conflict Resolution Video

Posted on May 6th, 2013

Below is a psycho-education session for RN’s and CNA’s.  A popular topic we have been asked about many times has been non-aggressive conflict resolution.  Below is a video which outlines a technique for conflict resolution.  Enjoy!

http://www.youtube.com/watch?v=DSGy5yvC0hM

 

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